We take the security and confidentiality of your personal data very seriously at Ritzo Casino. This policy explains how we collect, use, store, share, and protect your information when you interact with our platform.
1. Collection of Personal Information
When you create an account or register for a promotion with us, we may ask for the following personal details:
We also collect device-specific data to ensure that our platform is secure and functional. This includes information about your computer's operating system, browser type, and device settings.
2. Usage Analytics and Behavioural Data
To improve the performance of our platform and enhance your user experience, we track usage patterns and behavioural metrics such as:
We use this data in an anonymised form to create aggregated analytics reports. These are used solely for platform optimisation and do not identify individual users.
3. Cookies and Tracking Technologies
To improve the user experience on our website, we use cookies that collect information about your interactions with us online. This includes:
These technologies also enable functionality like remembering game preferences or displaying language settings.
4. Communication Preferences and Marketing
If you choose to opt-in for marketing communications, we may send targeted promotional emails or notifications about new games, promotions, or special offers. We use third-party services to manage these communications, but only with explicit consent from users who have agreed to receive such messages.
5. Data Storage and Retention
We store your personal data on secure servers that are protected by industry-standard encryption methods (TLS/SSL). All account information is retained for as long as necessary or until you delete it, whichever comes first.
6. Security and Account Protection
Your account security is our top priority at Ritzo Casino! We take the following steps to protect your sensitive data:
7. Data Access, Correction or Deletion Requests
You have full control over your account information and preferences at any time through our website's settings menu.
If you'd like to correct any incorrect data points within your profile or request the permanent deletion of all associated records, please use our secure Contact Form.
